Protecting your private information is our priority. This Privacy Policy applies to Kappen Psychology Group, APC (KPG), its therapists, and www.drsarahkappen.com. By using our website, you consent to the data practices described in this policy.

INFORMATION COLLECTION

Certain information which you may share when using the website is considered Protected Health Information such as information about a person’s physical or mental health and their receipt of health care services (“PHI”). PHI is subject to protections in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended by the Health Information Technology for Economic and Clinical Health Act (“HITECH Act”). We collect information to help us improve and enhance the overall experience and to communicate with our clients. Information that is not personally identifiable includes, but is not limited to, the type of browser you use and IP address. Additionally, we may collect personal information that you voluntarily provide. This may include (a) sending us a question or comment; (b) making an appointment; (c) registering for a seminar; (d) filling out a form; and in connection with other services, features or resources available on the website. You may be asked for your name, email address, phone number, address, and other personally identifiable information. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through social media or other public message boards, this information may be collected and used by others.

MESSAGING TERMS & CONDITIONS (MOBILE SMS TEXTING)

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Kappen Psychology Group. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at hello@drsarahkappen.com You can opt out at any time by replying STOP.

MOBILE SMS MESSAGING PRIVACY POLICY

Information collected:
We may collect information, such as name and mobile phone number.

Use of information collected:
We may use the information we collect to perform the services requested, including billing, customer service, appointment reminders, and other administrative requests.

Sharing of information collected:
We may share information we collect with payment processors, legal authorities, partners so that these service providers can perform their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes. As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help. You understand that the messaging frequency may vary. Messaging & data rates may apply. Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time, if you want your information to be removed, you can contact us via our email address or regular mail.

SHARING INFORMATION

KPG does not sell, rent or lease our client lists to third parties. We may share data with trusted partners to help us perform statistical analysis, send you an email, provide support, or arrange appointments. KPG may disclose your personal information, without notice, if required to do so by law in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, third parties, personal safety of users of KPG, or the public at large.

EEA VISITOR / COLLECTED INFORMATION

Our collection and use of personal information from visitors and customers from the EEA depends on the specific information and context in which it is collected. We typically will collect personal information only when we have your consent and when we need to conduct business with you and process your payments. In some cases, we may also have a legal obligation to do so. If we are complying with a legal requirement or to conduct business, we will advise you whether personal information is mandatory or not (as well as the possible consequences if you do not provide your personal information.) Please contact us if you have any questions or concerns about how we collect and use your personal information.

USE OF COOKIES

We may use “cookies” on this website. A cookie is a piece of data stored on a visitor’s computer to make browsing the Internet easier for you. It allows us to personalize and enhance your experience on our Website. We also may use cookies to track user trends and patterns. You can turn off cookies in your browser, however, if you turn them off, you will not be able to use website features to their fullest extent.

OTHER LINKED SITES

Our website may contain links to third party websites. Those websites may send their own cookies to users, collect data, or solicit personal information. Whenever you provide personal information online, information may be collected and used by other people. We are not responsible for the privacy practices or the content of third party websites. While we strive to protect our users personal information and privacy, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.

SECURITY FOR PROTECTING YOUR PERSONAL INFORMATION

The security of your personal information is important. When you enter your name, address, and other information on our website forms, it is encrypted using secure socket layer technology (SSL). Your data will be stored in a secure operating environment that is not accessible without authorization. We use security measures to protect your personal information from unauthorized access, disclosure, and other unlawful practice, both during transmission and once it is received, however, information transmitted and stored over the internet, and via any wireless network, is not 100% secure and thus, we are unable to guarantee absolute security. You acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy and any and all information and data exchanged between you and us through our websites cannot be guaranteed.

CONSENT

By using this website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it.

CONTACT INFORMATION

If you have any questions about this policy or would like to be removed from our mailing lists, please contact us:

Kappen Psychology Group  1560 East Main Street, Ventura, Ca 93001

Phone: 818-584-6161 Email:  hello@drsarahkappen.com